To improve, we must know our biggest failings. In the training and development field, our five biggest failures are as follows: We forget to minimize forgetting and improve remembering. We don’t provide training follow-through. We don’t fully utilize the power of prompting mechanisms. We don’t fully leverage on-the-job learning. We measure so poorly that we don’t get good feedback to enable improvement.
If we leapfrog ahead ten years and take notice of the radically different lives we will be living, we will notice how a few key technologies paved the way for massive new industries. Here is a glimpse of a stunningly different future that will come into view over the next decade.