In an effort to share some great resources for you to keep on your radar, sometimes I miss the obvious ones right under my nose. With this in mind, I want to make sure that you are keeping up the BHS Help Desk Blog. This blog provides some of the most useful information that you will find in regards to technology integration. Two recent posts that have been widely viewed are the following:
Burlington High School became a 1:1 high school distributing iPads to all students and staff at the beginning of the 2011-2012 school year. As someone who speaks regularly to teachers and administrator from other schools about this initiative, I can say without hesitation that the biggest factor in the success of this program has been the involvement of our students through the BHS Help Desk.
Our students solved the biggest question for us that administrators are faced with during the implementation of any initiative – where do I go if I need help? There was not anyone in our district who could claim that they did not have a place to turn if they ran into a problem. In addition, the response from faculty and students about the quality of the feedback from our student help desk team has been overwhelmingly positive. It is quite common to swing by the help desk and see staff members being taught by students. We have also had a number of teachers who have had student help desk support in their classrooms as they tried using a new digital tool for the first time. The whole experience has been transformative as we have broken down traditional boundaries that separate teachers and students and become a community of learners where adults are just as comfortable being on the receiving end of the learning as they are facilitating it.
This post originally appeared on the blog of BHS Senior Cat Hoyt
As of today 2/3rd’s of my Help Desk Individual Learning Endeavor is completed. I recently completed my video entry for the Follett Challenge after two months of taping, editing and re-editing and I am very proud of the results. To put it briefly, the Follett Challenge is a contest structured so that even if you do not win the contest you have broadcasted your program to the world and received global recognition. The video I have created is a promotional video for the Burlington High School Help Desk and it explains what the program is, what it does, it’s benefits to the school and district and the innovative ways in which we integrate technology. The video is embedded below.
Do you need instant tech support? Have a quick question about something related to Google Apps? Need a quick fix? Look no further than the BHS Student Help Desk Blog. This blog is quickly evolving into the preeminent resource for all your education technology needs in the Burlington community. And, while we are still building our database of resources, the help desk students will be updating the site daily and continually looking for ways to accommodate all of your education technology needs.
This blog is not strictly limited to education technology resources either. The BHS student help desk is finding and researching current trends in technology. So far students have covered the release of the iPhone 5, iOS 6, Chrome plugins for Math, a Windows 8 preview and Google Underwater Maps. While most travel to sites like TechCrunch and Mashable, the real hard reporting and latest trending topics can simply be found at the BHS Student Help Desk.
The BHS Student Help Desk would also like to hear from you as well. We are seeking out topics to cover and want to continue to build our database with topics generated by teachers and students in the district. Even if you are outside of the district and just want our help desk to cover something for you, please ask and submit! Anyone can post a suggestion for students to cover below. Please continue to send us topics throughout the year and as they arise. And remember, no topic is too simple to cover. Let us know how we can help you.
At Burlington Public Schools we have the technology and resources to create a shared culture of learning. We can all learn from each other and the student help desk hopes to energize this initiative and share our expertise and make working with technology a painless experience.